'Hospitality Operation Management Essay\r'

'Executive Summary\r\nThis answer for is based on the findings from Tripadvisor that aimed to take in theissues of in Bella Vista Hotel and spa Langkawi and provided therecommendations for improving housekeeping charge in the futureexpansion. The findings in this trace be according to the comments fromguests who had been staying in Bella Vista Hotel and fall back antecedently and makethe judgments on those serious issues in this particular hotel. The studyconfirmed the existing of wrong hotel housekeeping operation andmanagement would potently influence the image of hotel and tug this hoteltowards utter revenue.\r\nThis report discusses on four issues of Bella Vista Hoteland Resort which be room hygiene and cleanliness concerns, inappropriatemaintenance, bathroom and amenities as well as self-contradictory manpowermanagement and other serve well. Because of the massive issue of travelers around the world, the guests‟ perception to the hotel retinue carry been s hifted differently comp ard the past. Hotel guests are looking forward a comfortableroom and proper hotel management when they are staying in particular hotel toincrease the pleasure of guests. It is shown that the comments from hotelguests are effective kernel of evaluating the issues of Bella Vista Hotel andResort and the application of recommendations are highlighted.\r\nIntroduction to assignment objectives\r\nhospitality environment has always play a key purpose in the tourism and hotelculture. trapping or Accommodation with usefulness is the center of any hotel in theworld, but recently, it has been facing numerous problems. Society nowadays shiftsthe concerns from conventional style with high-class service and room amenities tothe flexibly modern way of providence money or budget oriented style due to thechanges of preferences, economic crisis and other outside factors. Guestsbecome smarter and pickier when they choose the hotel to stay. The hotelsattempting to succ eed have to forecast what the new crook is.\r\nAnd they alsoshould consider of combining deuce elements of luxury and budget in one coreproduct room (Power, 2005).Malaysia is advance(prenominal) named as one of the around popular tourist destinationsworldwide. With its strong hot spots, especially in island areas, tourists areincreasingly coming to Malaysia and enjoying their trip with cheap price.Langkawi islands (Malaysia) and its hotels serve a guanine of tourists annually,which means to sustain the woodland and quantity, the hotels in this isolate islandput as much effort as possible. With the combination of the custom ers‟ outlook factors such as low rate and high tonus in service, the frequency of guests‟ returns inclines hugely in Langkawi. However, in an isolated area with many issues mess be happened, and to solve the problems, it could beanalyzed critically and particularly.\r\n'